This policy explains how Lego handles information submitted through this website. The site collects only the details needed to answer product, assortment, support, or content questions, including name, email, phone, company, country, product interest, and the message you choose to send.
When you use an inquiry form, the information is sent to our support workflow so a team member can respond. If you subscribe through the footer, your email may be used to send product notes, launch updates, and play planning resources. You can request removal from future communications at any time.
We use submitted information to reply to questions, prepare product recommendations, route safety or STEM lab requests, and improve the clarity of our website. We do not ask children to submit personal information, and this site is intended for adults who are planning purchases, programs, or support requests.
Information may be shared with service providers that help operate the website or manage responses, but only for those operational purposes. We keep inquiry information for as long as needed to manage the request, maintain business records, and improve support quality.
You may contact us to request access, correction, or deletion of submitted information where applicable. For privacy questions, use the contact page and include the email address connected to your request.